06.09.2007

Still no internet connection!


As most of you guys might know, I have moved to Vienna, so I submitted a request to my internet provider to send a technician to my new place in order to unlock internet in my flat. When I called their service center to ask how much longer this will take several days ago, I was informed that they've had a system malfunction. Due to this, all requests of this type couldn't be entered into the central processor until the day before. They also told me that, as a result of this, it will take about 2 or 3 more weeks from there on...

However I got my new mobile phone a few days ago and I managed to connect my pc with it (I rule so much) ^^ so I'm online now at times. The bad things are, that the bandwith sucks really much and that it's expensive.

The good news are: I've received a letter from my internet provider today, who apologized for the long delay. They told me, that they knew it can be problematic to have no connection, especially when one has moved. As compensation to this, I won't have to pay the 30,- for moving, neither the installation costs. And as I'm not able to use my internet connection in my old flat now, they'll give me back the money for August.

Further, I'm not considered to pay for my connection until January next year (hehe).

A post including photos of our new flat will be added once I have my fast connection again.

2 Kommentare:

Doc.No hat gesagt…
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Doc.No hat gesagt…

das ist ja garnicht mehr wahr!